The DISC (Industrial Management & Supply Chain) brings together numerous forms of expertise covering industrialisation, production, product management and logistics in order to meet customer requirements for customers in all the countries in which our products are distributed.
The worldwide market for laboratory analysis is extremely varied in terms of medical practice, organisation, legislation, regulatory requirements and funding methods, and Stago must be the "solution provider" in all of these sets of circumstances.
This department also has staff specialising in "ongoing improvement" (Validation of Methods, Metrology, Change Management), supply, purchasing, engineering and maintenance.
Ensuring lasting satisfaction among all our customers is our ultimate goal, which is fully understood and shared by all of our teams.
For this reason, the systems (analytical devices, reagents, consumables, services) that we sell must be beyond reproach.
3 Key Areas of Expertise
Manufacturing activities follow a logic of continual improvement in order to allow us to:
In order to meet the expectations of our customers, both direct (laboratories) and indirect (distributors, subsidiaries), we must take particular care regarding:
Ongoing improvement in this area is essential to:
Since Stago exports 85% of its production, complete control of logistics is absolutely vital and consists of expertise in freight management (air, maritime, cold chain, packaging, customs regulations etc.) and in stock and process flow management.
For its worldwide distribution, Stago currently uses two logistics platforms and satellite warehouses in accordance with geographical requirements.
As well as dispatching goods directly to end customers and distributors, these centres also provide support to technical departments as regards rapid provision of tools and spare parts.
Continuous improvement processes are in place in particular to reduce order processing and preparation times.
Throughout the entire company, but particularly in the Research & Development as well as the Industrial and Supply Chain Departments, a carefully structured management method developed along the lines of "Lean Six Sigma" (originally implemented by Motorola) is used to provide a more global view of processes in order to ensure continual improvement of the quality of our products and services. Other simple tools such as Visual Management or the 5S, designed to optimise network organisation, are also employed by Stago.